A Winters resident called in to help inform his community about a computer based scam.
When the resident opened his email he found a message from a friend. He clicked on the link which launched a pop up window. The window had information about compromised security, detected viruses, and stated that unless the resident called a phone number (855-624-3101) the computer would not work.
The resident called the number and spoke with a man who had an East Indian accent. The man refused to provide the name of the company he worked for and wanted remote access to the computer. The resident hung up and was able to clear his computer using control + alt + delete to open a task manager and end the pop up program. He then ran a virus scan on his computer and contacted his friend, who confirmed they hadn’t sent an email.
Computer ransom scams like this one use sophisticated programs to try to trick people into giving scammers access to their computer. The Windows 10 upgrade scam, pop up add scam, and viruses infected email scams are all examples. Once a scammer has access to a computer they look for financial information and identifying information. You can learn more about these types of scams and how to protect yourself by clicking on individual topics below: